Our way of writing

Our basic rule

When we write, we try to help someone who comes with a concrete problem. The text must therefore answer simple questions: what is the problem, what can be done now, what evidence to keep, and who to turn to if official action is necessary.

How we verify information

• We favor official sources, accessible texts and verifiable documents.
• We separate facts, practical advice and assumptions.
• When information seems uncertain, we say so clearly.
• We avoid language that gives the impression of excessive authority or certainty.

How we talk about sensitive topics

Topics of domain names, phishing, compliance or litigation can be stressful. We therefore try to remain calm, concrete and respectful of everyone's level of knowledge.

Our goal is not to impress. Our goal is to be understood.

How we correct our content

If an error is reported, we re-read it, check the point in question and correct it if necessary. When a page evolves, we update the publication or revision date to keep a clear record of the work done.

What we don't do

We do not replace legal advice, an administrative decision, an official procedure or a judicial assessment. Our content is used to understand and better orient ourselves, not to resolve a dispute in place of competent actors.